FAQs

Frequently Asked Questions

How can I place an order?

Choose the product you want, add it to your cart, and complete checkout with your contact and delivery details.

Can I ask a question before ordering?

Yes. Use the WhatsApp details shown on the store and share the product name or link so we can help faster.

How do I know my order was received?

After checkout, your order details are saved and you may receive confirmation through the contact details you provided.

Can I change my order after placing it?

Contact us as soon as possible. If the order has not been processed or shipped yet, we will do our best to help.

What payment methods are available?

Available payment methods are shown during checkout and may include cash on delivery, bank transfer, or online payment depending on store settings.

What if an item arrives damaged or incorrect?

Please contact us quickly with your order details and clear photos so we can review the issue and suggest the next step.

Where can I read the refund policy?

You can open the Refund Policy page from the store footer for full return and refund details.-